Blog

Door County Medical Center Experiences: Brian, Molly and Jack

Top-notch medical care is often equated with the nation's urban centers, and it is undoubtedly true that some of the finest healthcare and research facilities in the world are located in America's cities. What is also true is that some of the best hospitals can be found in rural America. Here's a story about Brian, Molly and Jack.

Brian, Molly and Jack

Molly, Brian and Jack
In March, when the coronavirus pandemic began to hit New York City hard, Molly, her husband Brian, and their 15-month-old son Jack temporarily moved to Door County to stay with Molly's Parents. Molly and Brian relate the story of their first few weeks in Door County:

Jack“Our son Jack was 15 months old. We had been in Door County for a number of weeks, and he was tugging at his ears, and we thought he had an ear infection. Our pediatrician in Brooklyn said, ‘Give it a few weeks,' but it wasn't getting better, so we finally said, ‘We have to go to a local care provider.' It turns out Dr. Megan Norris was in our network, thank goodness. Everyone at Door County Medical Center was phenomenal in helping us triple-check our insurance, since we're out of state, and in helping us set up the appointment - it was a huge relief”

“I think with everything that is going on—with COVID-19,” Brian adds, “the connotation of going to a hospital, can be scary. Especially coming from New York, where hospitals were overrun with COVID-19 cases, we were thinking, ‘Is this a safe place to be?' So, there was hesitancy, because we wanted to make sure our family was protected—our son was protected. But going to Door County Medical Center was a wonderful experience. Everyone was taking the situation seriously, greeting you right at the doorway with masks, and making sure you got where you had to go.”

 “And, we received the same great medical advice that we would have received in New York City,” Molly says, “But, I think it's all of the other services that really shined for me—as a mom, it was the support services.” She continues, “The minute we pulled up to the curb, a valet came out and said, ‘How are you doing? Can I help you? Can I take the car?' That doesn't happen where we live. Then walking in, being greeted, and asked where you're going, and someone who just happens to be on their way somewhere else says, ‘Oh, you know what? I'm walking in that direction, let me show you where to go.' Those are the small things that, for me as a mom, really helped, because I have a diaper bag, a 15-month-old who is not cooperating, we're wearing masks, and I haven't been here for years so I'm not familiar with the hospital layout—all of the help, from the minute we walked in, really stood out.”

One thing Brian noticed about Door County Medical Center was the intimate, personal care they received. “New York is busier and faster paced,” Brian remarks, “and when you go to a medical provider there, you're generally going to a small doctor's office that's a 10-minute walk from home. So, unless it's serious, you're not going to a hospital. The fact that, in Door County, you can go to a bigger facility and still get the one-on-one care and extra attention that directly addresses your needs, from the doctor down to the support staff, was a reassuring and relieving experience.” Molly adds, “Yes, to be able to get that kind of expert care 10 to 15 minutes away—it helped to bring a little bit of normalcy to our lives, which have been completely uprooted by COVID-19.”

Search our blog

Popular Tags

3D Mammography   75   75th   acid reflux   addiction   adrc   advance directive   Affective   alcohol   Algoma   Algoma Community Wellness Center   als   alzheimer's disease   Ambassador   American College of Healthcare Executives   Angel Ball   anniversary   antibody treatment   anti-bullying   apnea   art   art for health   art gallery   arthritis   athlete   athletic edge camp   athletic trainer   Auxiliary   award   awards   Awareness   back   behavioral health   bill   bone marrow transplant   Bravo   Breast Cancer Awareness Month   breast cancer prevention   breastfeeding   Brian   brussels sprout slaw   Burkitt Leukemia   C.H.I.P.   cancer   cardiac   cardiopulmonary services   care manager   cataracts   catholic   catholic sisters   Celebrate Community   celebration   center   Centers for Medicare & Medicaid Services   ceremony   certification   childcare   children   CHNA   cold flu prevention   colon cancer   colonoscopy   community   community health   Community outreach   Coronavirus   COVID 19   COVID-19 booster   COVID-19 vaccine   critical access hospital   CT scanner   cyberbullying   da Vinci robot   da Vinci Surgical System   daisy award   Daylight Savings Time   DCMC   DCMC Auxiliary   DCMC staff   dementia   dental clinic   dentist   depot   depression   dermatology   diabetes   diagnostic imaging   Diana Wallace   diet   directcare   Disorder   dogs   Domestic Violence Awareness   donate   donor   Door County   Door County CARES   door county half marathon   Door County Meals Cooperative   door county schools   Door County Triathlon   Door County YMCA   Door Healthy Weight Center   Door Orthopedic Center   Dr. Daniel Tomaszewski   Dr. Elizabeth Gaida   Dr. Mark Jordan   Dr. Michael St. Jean   Dr. Reisner   Dr. Rory Johnson   Dr. Shaun Melarvie   drive-through clinic   e-cigs   economic impact   economy   Edge 3D   Education   emergency department   employee art   employment   environment   environmental stewardship   exercise   eye surgery   fair   Family   family medicine   family practice   farmer's market   first responders   fitness   five   five star hospital   Florence Nightingale   flu   foot   foot pain   Foundation   fundraiser   gallery   gardening   general surgery   Gerald   GERD   gynecological procedures   handwashing   happy holidays   head   health   health insurance   health tips   healthcare   healthcare career   healthcare decisions   healthcare leader   healthcare leaders   healthy eating   heart   heart healthy   heart-attack   heartburn   Heartburn and Reflux Center   Help Our Heroes   hernia   hernia screening   hip replacement   history   HOPELINE   hospice   hospital   House and Garden Walk   HPV   Human Kindness Project   immunization   infant   insomnia   insurance workshop   international overdose awareness day   internships   job   job openings   jody boes   joint replacement   June   kelsie ladick   kids   Kids' health   kim   knee replacement   Lab Drive-Thru   LEAP   lice   life   LifeAssist   living will   luke spude   lyme disease   mammography   marinara sauce   medical services   medication   memory   memory clinic   memory loss   men's health   men's health month   mental health   mental illness   milk   ministry   ministry fund   mission and values   MRI   National Donate Life Month   national heath decisions day   national hospital week   National Nurses Week   National Organ Donation Day   National Women’s History Month   navigator   New Year   newborn   news   no surprise act   non-profits   North Shore Medical Clinic   Northeast Wisconsin Technical College   novel coronavirus   nurse   nursing   nursing excellence   nursing program   nutrition   nwtc   obesity   OB-GYN   open house   ophthalmologist   opioid   OPSU   organ   organ donor   orthopedics   outpatient surgery   outreach   pap test   patient   patient care   patient financial services   Patti Balestrieri   Paula Hobart   pediatrics   pelvic health   pets   physical activity   physical therapy   plastic surgery   podiatrist   post exercise tips   PRC   Prevea   prevention   primary care   Providers   race   recipe   recovery   recruitment   reflux   rehab services   resolutions   respiratory illness   robotic surgery   rotator cuff repair   RSV   running   rural   rural healthcare   SAAM   SAD   safe haven   scholarship   scholarships   school   School Nursing   Seasonal   senior life solutions   senior therapy   Seniors   services   sexual assault   Sexual Assault Nurse Examiner   Shop and Dine Day   Sister Bay   Sister Bay Clinic   skilled nursing   skilled nursing facility   skin cancer   Sleep   sleep disorder   sleep lab   smoking   snf   social justice   sparc   specialty providers   sports   sports medicine   sports training   St. Francis   star   state-of-the-art   Stephens   stroke patients   studer group   suicide awareness   suicide awareness month   suicide prevention   summer   summer programs   sun care   surgery   sweet dreams   swiggum   technology   Teen health   Teens   telemedicine   teleNICU   telepediatrics   The Angel Ball   The Community's Garden   The Healing Project   therapy   ticks   tissue donor   to   tooth fairy   training tips   Treatment   triathlon   urgent care   vaccination   vaccinations   vaccine   vaping   virtual appontments   virtual visit   vision   vlog   volunteers   wall   Washington Island   wellness   Wendy Ulrikson   women's center   women's health   work injuries   world breastfeeding week   Worrick   wound care   years   YMCA   youth workshops